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Why doesn't Tiger find all my KMail accounts?

Because your KMail configuration is a little different, Envelopes needs you to give it a hint.

What to do

There are a couple of simple changes that you can make to KMail's configuration to help Tiger Envelopes configure your account. First, check to make sure you have an Identity for each receiving mail account. If it still doesn't work, set the "Name" for your receiving mail account to the email address for the matching Identity. To set the Name, click the "Receiving" tab under "Networks". Then select the account, click Modify, and type in the Name.

If you look at the email address "myname@mycompany.com", "myname" is usually the login name for the mail server "mycompany.com". But not always. Sometimes you use a different host to get your mail, or a different login name.
For example, if you have an Identity named "myname@mycompany.com" but the host you use to receive mail for that account is "magic.com" instead of "mycompany.com", then enter "myname@mycompany.com" into the "Name" field for the receiving account.

Why

KMail organizes its data in a way that makes it hard for packages like Tiger Envelopes to know which mail servers a mail account uses. Instead of risking a misconfigured account, Tiger Envelopes won't include it in the drop down list if it can't make sense of it. Sometimes with KMail, Envelopes needs you to give it a hint.
Matching KMail accounts

Tiger keeps track of both incoming and outgoing mail by email address, the way most people do. KMail separates the information differently. Only accounts used to send mail, called "Identities" in KMail, have email addresses. There are also "Incoming accounts" with no email address, found on the "Receiving" tab under "Networks". And KMail refers to the host you use to send mail as an "Outgoing account", on the "Sending" tab under "Networks". When you write a message you have to specify both the Identity and "Mail transport". The "Mail transport" is a third name used by KMail for the outgoing mail host.
See why Envelopes just uses the email address?
Because KMail receiving accounts don't have an email address, Tiger looks at the receiving account's mail server, and then looks for an Identity using the same mail server. When it finds a match it uses the email address from the Identity.
If there's no no Identity with a mail server that matches the receiving account's mail server, Tiger doesn't have an email address for that receiving account. And without the email address Tiger can't set up your receiving mail account for you.

Related Topics

Why aren't all the accounts included in the drop down list?

Why aren't all my accounts configured automatically?

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