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Why does my mail client time out?

If your mail client keeps reporting "connection timed out" while it's getting the mail for a Tiger Envelopes account, then you probably want to increase the timeout period. The POP3 standard says the timeout must be at least 10 minutes, but many clients have a much lower default.

In Thunderbird, you can change the connection's time out in the Preferences. Click the Advanced tab. Then on the Advanced panel click the General tab.

Your mail client times out because the server takes longer than the client expects, or the server quits responding. Usually that's because the remote mail server is slow. If you run Tiger Envelopes on one system with its files on another system across a slow network, it can be take a while to respond. Or, if your computer is very busy running other programs, then it can slow down.

Some older versions of Tiger Envelopes reported a client timeout as a "socket write error".

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